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Frequently Asked Questions
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API credits represent units of usage. Each time you make a request to our API, a certain number of credits are consumed depending on the type of request. You can refer to our pricing documentation for credits required for each API call.
When you signup you will get 100 free credits. After that you can purchase as many credits as per your requirement. Our credits won’t get expired. You can always view your remaining credits in your dashboard.
When you run out your API access will be paused. You can purchase additional credits via your dashboard.
Yes! You can purchase extra credits anytime from your billing settings. Pricing is available on our pricing page.
Yes. More resource-intensive requests consume more credits. This allows us to maintain performance and scale fairly across all users.
Credits included in your account won’t expire.
You can reach our support team at support@skynyx.in or via the chat widget in the bottom-right corner.
Credits are only deducted for successful requests. If a request fails due to a server-side error (5xx), no credits will be charged. However, client-side errors (like invalid parameters) may still consume credits depending on the system.
Credits are not refundable.